Interest Rate Caps: New Rules for Financial Consumer Protection

In light of the proposed amendments to the Law on Financial Consumer Protection, Bojan Terzić, Director of the Financial Consumer Protection Sector at the National Bank of Serbia (NBS) and Chairman of the Board of the Association for Banking Law, shared his insights in an interview with Euronews Serbia. The new proposal introduces significant changes aimed at impacting the credit market and ensuring greater protection for financial product consumers.


Key Changes in the Law:

1. Interest Rate Caps for Housing Loans:

  • A cap of 5% will be introduced for housing loans with fixed and variable interest rates.
  • This measure will remain in effect until the end of 2025, aiming to stabilize the market amidst global economic uncertainties.

2. Gradual Transition to Market-Based Interest Rates:

  • The law envisions a gradual adjustment to balance consumer protection with market dynamics.
  • This will also extend to products such as credit cards and overdraft facilities.

3. “Cooling-Off Period” for Loans:

  • An obligatory minimum two-day “cooling-off period” will be introduced for making credit decisions.
  • This measure is designed to increase transparency and enable consumers to make informed choices.

Significance of the Changes for Consumers

The proposed legal amendments represent a significant step in enhancing the protection of financial service consumers. Interest rate caps and the introduction of a “cooling-off period” ensure that citizens have sufficient time and information to make financial decisions. This is particularly crucial given the growing complexity of financial products and services.


Learn More

For more details about the proposed law and Bojan Terzić’s statement, visit the Euronews Serbia article:
The NBS Published the Draft Proposal of the New Law on Financial Consumer Protection


Call to Action

By staying informed about new legal solutions, the Association for Banking Law continues to support professionals and consumers in understanding and applying best practices in financial services. Follow us for more updates, news, and analyses.

Актуелни изазови у примени банкарског права 2026

Пријавите се за стручни форум „Актуелни изазови у примени банкарског права 2026“ и учествујте у дискусији о најважнијим питањима банкарског права.

A big step towards professional success

Агенда Конференције

10:00 - 10:40
Lecture

Dr. Jorgovanka Tabakovic

Opening of the conference and introductory speech

The Governor of the National Bank of Serbia, Dr. Jorgovanka Tabaković, and the organizer of the Association will solemnly open the conference with a welcome speech.​​

10:40 - 11:40
Lecture

Matthias Roeder

German experience in the implementation of the Directive on collective actions

11:40 - 12:00
Break

Coffee break

12:00 - 13:00
Lecture

Dr. Rita Simon

Трансформација ка одрживости: Изазови зелених финансијских инструмената

13:00 - 13:15
Break

Coffee break

13:15 - 14:15
Lecture

Aki Corsoni-Husein

The role of banks in the EU and the UK in the application of international sanctions

14:15 - 15:00
Break

Lunch and getting to know colleagues

15:00 - 16:00
Lecture

Eliseo M. Martinez

Lessons learned from an investor perspective following the first European bank restructuring by the Single Resolution Board: the case of 'Banco Popular'"

16:00 - 16:15
Break

Coffee break

16:15 - 17:15
Panel

Irena Trifunović, Prof. Dr. Mirjana Radović, Dušan Mitrović, Bojan Terzić​

Banking sector - What should (not) be regulated?